Troubleshooting

How to work around issues

Here are some issues that may come up with Conductor and some ways to workaround:

  • If a component of the ILE - such as the terminal - seems to be out of sync with some other part, or is disconnected, you can refresh your browser to return Conductor to a usable state.

Browser Compatibility

Conductor only supports the following browsers:

Browser Tested Status
Chrome 81 Y Works as expected.
Firefox 76 Y Works as expected.
Microsoft Edge on Windows 10 81.0.416.77 Y Fails due to browser limitation - max supported URL length.
Safari 12 Y SSH can disconnect if browser left unattended too long. Max observed: 1-2 times per 2-3 hour session. Refreshing the browser is a workaround to reestablish ssh connectivity with the cluster.